Anti-Spam Policy

At Server.HK, we are committed to maintaining a spam-free environment for our customers and ensuring the highest level of email deliverability. To achieve this, we have implemented strict policies regarding outbound email connections from ports 25, 465, and 587. Please note that these ports are restricted by default, and it is not possible to enable them on our VPS services.

Our Anti-Spam Policy Highlights:

1. Port Restrictions

• All outbound connections from ports 25, 465, and 587 are restricted by default on our VPS services.
• These restrictions help prevent misuse for spamming or other unauthorized activities.

2. Inability to Enable Restricted Ports

• Outbound connections from ports 25, 465, and 587 cannot be enabled on our VPS servers.
• These restrictions protect the integrity of our network and ensure compliance with anti-spam regulations.

3. Refund Policy

• We understand the restrictions may not meet specific customer requirements.
• If the port limitations do not align with your needs, you can request a refund within a specified period under our refund policy.

4. Compliance with Anti-Spam Regulations

• Using our VPS services for unsolicited bulk emails (spam) or activities that violate anti-spam laws is strictly prohibited.
• This includes:
  • Sending emails to recipients without their explicit consent.
  • Using harvested email lists.
  • Deceptive practices to disguise the origin of emails.

5. Monitoring and Enforcement

• We actively monitor for abuse or violations of our anti-spam policy.
• Violations may result in service suspension or termination to protect our customers and network integrity.

By using our VPS services, you acknowledge and agree to comply with our anti-spam policy and applicable laws. For any questions or assistance, please contact our support team.

We are dedicated to providing a secure and reliable VPS service and appreciate your cooperation in maintaining a spam-free environment.

Last updated: Jan 1, 2020