At Server.HK, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our VPS hosting services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect:
1.1 Personal Information: We may collect certain personally identifiable information, including but not limited to your name, email address, billing address, phone number, and payment details.
1.2 Usage Data: We may automatically collect non-personal information about how you use our website and services. This may include IP addresses, browser type, device information, operating system, and usage patterns.
2. Use of Collected Information:
2.1 Providing Services: We use the collected information to provide, maintain, and improve our VPS hosting services, customize your experience, and respond to your inquiries or requests.
2.2 Communication: We may use your email address to send you important notifications, updates, service-related communications, and promotional materials.
2.3 Billing and Payment: We will use your personal data to process payments, issue invoices, and manage your account.
2.4 Analytics: We may analyze aggregated usage data to monitor and improve our website and services' performance, troubleshoot issues, and optimize user experience.
3. Data Retention:
3.1 We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
3.2 We may retain usage data for internal analysis purposes as long as necessary to improve our services and ensure the security of our systems.
4. Data Disclosure:
4.1 We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4.2 We may disclose your personal information to trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These entities are obligated to keep your information confidential and secure.
4.3 We may also disclose your information if required to do so by law or in response to valid requests from public authorities.
5. Security:
5.1 We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5.2 Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Changes to the Privacy Policy:
6.1 We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
6.2 It is your responsibility to review this Privacy Policy periodically for any updates.
7. Contact Us:
If you have any questions or concerns about our Privacy Policy or the protection of your personal information, please contact us at INFO@SERVER.HK. We will strive to address your inquiries promptly and efficiently.
This Privacy Policy is effective as of Jan 01, 2018.
