Server.HK - Terms of Service

1. Introduction

Thank you for choosing Server.HK as your VPS hosting provider. By signing up for our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

 

2. Service Description

Server.HK offers Virtual Private Server (VPS) hosting services in Hong Kong, the USA and other locations. Our VPS plans start at $3 per month and provide reliable hosting solutions for individuals and businesses.

 

3. Payment and Billing

a. Payment: All payments for Server.HK services are processed in USD (United States Dollars). We accept various payment methods, including credit cards, PayPal, and cryptocurrency.

b. Billing: Your billing cycle starts on the date you sign up for our services. We offer monthly, quarterly, and annual payment options. You will receive invoices via email, and it is your responsibility to ensure timely payment.

 

4. Money Back Guarantee

We strive to provide exceptional service to our customers. If you are not satisfied with our services within the first 7 days of your purchase, we offer a full refund upon request. Please note that domain registration fees, SSL certificates, and any additional add-ons are non-refundable.

 

5. Service Level Agreement (SLA)

a. Uptime: Server.HK guarantees a 99.9% network uptime. In the event of any downtime beyond this guarantee, we will provide compensation as outlined in our SLA policy.

b. Performance: While we strive to provide optimal performance, factors such as software configuration and usage may affect VPS performance. Server.HK is not responsible for any performance issues arising from client-side actions.

 

6. Acceptable Use Policy (AUP)

a. Prohibited Activities: Clients are strictly prohibited from engaging in any illegal or abusive activities, including but not limited to hacking, spamming, phishing, or distributing malware.

b. Resource Usage: Clients must ensure their resource usage does not negatively impact the server's performance or other clients' experiences.

 

7. Data Protection and Privacy

a. Confidentiality: Server.HK respects your privacy and treats all information provided by you as confidential. We will not disclose or sell your personal information to third parties unless required by law.

b. Data Backup: While we strive to maintain adequate backups, it is ultimately the client's responsibility to regularly backup their data. Server.HK shall not be held liable for any data loss or damages incurred.

 

8. Termination and Suspension

a. Termination: Either party may terminate the service at any time by providing written notice. No refunds will be issued for termination before the end of the billing period.

b. Suspension: In case of a violation of our Terms of Service, Server.HK reserves the right to suspend or terminate the services without prior notice.

 

9. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of Las Angeles, USA. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Las Angeles, USA.

 

10. Amendments

Server.HK reserves the right to modify these Terms of Service at any time without prior notice. Continued use of our services after any such changes constitutes your acceptance of the modified terms.

 

By using our services, you acknowledge that you have read, understood, and agree to abide by these Terms of Service. If you have any questions or concerns, please contact us.

  • 20 Users Found This Useful
Was this answer helpful?

Related Articles

Server.HK - Anti-Spam Policy

At Server.HK, we are dedicated to maintaining a spam-free environment for our customers and...

Server.HK - Cookie Policy

At Server.HK, your privacy is of utmost importance to us. This Cookie Policy outlines how we use...

Server.HK - Privacy Policy

At Server.HK, we are committed to protecting your privacy and ensuring the security of your...

Server.HK - Refund Policy

At Server.HK, we strive to provide the best possible service and ensure customer satisfaction. We...