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How to Fix Windows Server Error – 0x00000116 – VIDEO_TDR_ERROR

How to Fix Windows Server Error – 0x00000116 – VIDEO_TDR_ERROR

If you’re running a Hong Kong VPS hosting server with Windows, you may have encountered the dreaded blue screen of death (BSOD) displaying the error code 0x00000116, also known as VIDEO_TDR_ERROR. This error is related to the Timeout Detection and Recovery (TDR) feature in Windows, which is designed to reset the graphics card driver if it doesn’t respond within a certain time frame. However, when something goes wrong with the TDR process, it can cause the system to crash and display this error.

Understanding the VIDEO_TDR_ERROR

The VIDEO_TDR_ERROR is typically caused by issues with the graphics card or its drivers. It can also be triggered by overheating, power supply problems, or faulty hardware. When this error occurs, the system will usually collect some diagnostic information and then restart. If the problem persists, it can lead to frequent crashes and make the server unstable.

Common Causes of VIDEO_TDR_ERROR

  • Outdated or corrupt graphics card drivers
  • Overheating of the graphics card
  • Insufficient power supply to the graphics card
  • Hardware issues with the graphics card
  • System memory problems

How to Fix VIDEO_TDR_ERROR

Fixing the VIDEO_TDR_ERROR involves troubleshooting various components of your system to identify and resolve the underlying cause. Here are some steps you can take to fix this error on your VPS hosting server:

Update Graphics Card Drivers

Outdated or corrupt drivers are often the culprit behind the VIDEO_TDR_ERROR. To update your graphics card drivers, follow these steps:

  1. Press Windows Key + R, type devmgmt.msc, and press Enter to open Device Manager.
  2. Expand the Display adapters section, right-click on your graphics card, and select Update driver.
  3. Choose “Search automatically for updated driver software” and follow the prompts to install any available updates.

Check for Overheating

Overheating can cause the graphics card to malfunction, leading to the VIDEO_TDR_ERROR. Ensure that your server’s cooling system is working correctly and that there’s adequate airflow around the graphics card. You can use software tools to monitor the temperature of your hardware components.

Verify Power Supply

Make sure that your server’s power supply unit (PSU) is providing sufficient power to the graphics card. If the PSU is failing or not powerful enough, it can cause stability issues and trigger the VIDEO_TDR_ERROR.

Test Hardware Components

If you suspect a hardware issue, you can test the graphics card and other components to identify any faults. You can use diagnostic tools like MemTest86 to check for memory problems or run a stress test on the graphics card to see if it fails under load.

Perform a Clean Boot

Software conflicts can also cause the VIDEO_TDR_ERROR. Performing a clean boot can help you determine if a background program or service is interfering with the graphics card drivers. To perform a clean boot, follow these steps:

  1. Press Windows Key + R, type msconfig, and press Enter to open System Configuration.
  2. Go to the Services tab, check “Hide all Microsoft services,” and click “Disable all.”
  3. Switch to the Startup tab, click “Open Task Manager,” and disable all startup items.
  4. Restart your server and check if the error persists.

Conclusion

The VIDEO_TDR_ERROR can be a frustrating issue to deal with, but by following the steps outlined above, you can troubleshoot and resolve the problem on your Hong Kong VPS Hosting server. Remember to keep your system updated, monitor hardware temperatures, ensure a stable power supply, and check for hardware faults. By addressing these common causes, you can prevent the VIDEO_TDR_ERROR from disrupting your server’s stability and performance.

In summary, the key takeaways for fixing the VIDEO_TDR_ERROR are updating drivers, monitoring for overheating, verifying power supply, testing hardware components, and performing a clean boot to eliminate software conflicts. By taking these steps, you can maintain a stable and reliable hosting environment for your applications and services.