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How to Fix Windows Server Error – 0x000000D8 – DRIVER_USED_EXCESSIVE_PTES

How to Fix Windows Server Error – 0x000000D8 – DRIVER_USED_EXCESSIVE_PTES

If you’re running a Hong Kong VPS Hosting server and encounter the dreaded Windows Server Error 0x000000D8, also known as DRIVER_USED_EXCESSIVE_PTES, don’t panic. This error is related to a driver issue and can be resolved with some troubleshooting steps. In this article, we’ll guide you through the process of fixing this error, with relevant examples and code samples to help you along the way.

Understanding the Error

The 0x000000D8 error is a Blue Screen of Death (BSOD) error that occurs when a driver uses an excessive number of Page Table Entries (PTEs). PTEs are used by the Windows operating system to map virtual memory to physical memory. When a driver uses too many PTEs, it can cause the system to crash and display the BSOD.

Identifying the Problematic Driver

The first step in resolving this error is to identify the driver that is causing the problem. You can do this by checking the memory dump file that is created when the BSOD occurs. Use the Windows Debugger (WinDbg) tool to analyze the memory dump file and identify the driver.


kd> !analyze -v

This command will provide detailed information about the crash, including the driver that caused it.

Updating or Rolling Back the Driver

Once you’ve identified the problematic driver, the next step is to update it to the latest version. Visit the manufacturer’s website to download the latest driver and install it on your server. If the latest driver is already installed, you may need to roll back to a previous version that was stable.


Device Manager > Right-click on the driver > Properties > Driver tab > Roll Back Driver

Checking for Windows Updates

It’s also important to ensure that your Windows Server is up to date with the latest patches and updates. These updates often include fixes for known issues, including driver-related problems.


Settings > Update & Security > Windows Update > Check for updates

Performing a Clean Boot

If updating or rolling back the driver doesn’t resolve the issue, you may need to perform a clean boot to determine if a background service or application is causing the problem. A clean boot starts Windows with a minimal set of drivers and startup programs.


msconfig > Selective startup > Load system services and Load startup items > Services tab > Hide all Microsoft services > Disable all

Running System File Checker

The System File Checker (SFC) tool can be used to scan and repair corrupted system files that may be contributing to the error.


sfc /scannow

Conclusion

The Windows Server Error 0x000000D8 is a frustrating issue, but it can be resolved with some patience and troubleshooting. By identifying the problematic driver, updating or rolling back the driver, checking for Windows updates, performing a clean boot, and running the System File Checker, you can get your VPS server back up and running smoothly. Remember to always keep your system updated and regularly check for driver updates to prevent similar issues in the future.

If you’re looking for reliable and high-performance Hong Kong VPS Hosting, consider Server.HK. With our state-of-the-art infrastructure and expert support team, we ensure that your server runs smoothly and efficiently, minimizing the risk of errors like 0x000000D8.