Client Area

How to Fix Windows Server Error – 0x0000009E – USER_MODE_HEALTH_MONITOR

How to Fix Windows Server Error – 0x0000009E – USER_MODE_HEALTH_MONITOR

Windows Server is a critical component for many businesses, and when it encounters an error, it can cause significant disruptions. One such error is the 0x0000009E – USER_MODE_HEALTH_MONITOR error, which can be a challenging issue to resolve. In this article, we will discuss the causes of this error and provide step-by-step instructions on how to fix it.

Understanding the 0x0000009E Error

The 0x0000009E error is a Blue Screen of Death (BSOD) error that occurs when the User Mode Health Monitoring service fails. This service is responsible for monitoring the health of user-mode services and taking action when a service is not responding. When this error occurs, the server will crash and display a blue screen with the error code 0x0000009E.

Common Causes of the Error

  • Corrupted system files
  • Outdated or incompatible drivers
  • Hardware issues
  • Malware or virus infection

How to Fix the 0x0000009E Error

Fixing the 0x0000009E error requires a systematic approach to identify and resolve the underlying cause. Here are the steps you can take to fix this error:

Step 1: Perform a System File Check

Corrupted system files can cause the 0x0000009E error. To check for and repair corrupted system files, follow these steps:

    1. Open the Command Prompt as an administrator.
    2. Type "sfc /scannow" and press Enter.
    3. Wait for the scan to complete and follow any prompts to repair corrupted files.

Step 2: Update Drivers

Outdated or incompatible drivers can also cause the 0x0000009E error. To update your drivers, follow these steps:

    1. Open Device Manager.
    2. Expand the category of the device you want to update.
    3. Right-click on the device and select "Update driver."
    4. Choose "Search automatically for updated driver software."
    5. Follow the prompts to install any available updates.

Step 3: Check for Hardware Issues

Hardware issues, such as faulty RAM or a failing hard drive, can cause the 0x0000009E error. To check for hardware issues, you can use the built-in Windows Memory Diagnostic tool or run a disk check:

    1. Open the Run dialog box (Windows key + R).
    2. Type "mdsched.exe" and press Enter.
    3. Choose "Restart now and check for problems" to run the Memory Diagnostic tool.
    4. To run a disk check, open Command Prompt as an administrator and type "chkdsk /f" followed by the drive letter.

Step 4: Scan for Malware

Malware or virus infections can also cause the 0x0000009E error. To scan for malware, use a reputable antivirus program and perform a full system scan. Remove any detected threats and restart your server.

Conclusion

The 0x0000009E – USER_MODE_HEALTH_MONITOR error can be a frustrating issue to deal with, but by following the steps outlined in this article, you can effectively troubleshoot and resolve the problem. Remember to regularly update your system and drivers, perform routine hardware checks, and maintain strong security measures to prevent future errors.

If you’re in need of reliable Hong Kong VPS hosting, look no further than Server.HK. Our VPS hosting solutions are designed to provide you with the performance and stability you need to keep your Windows Server running smoothly. Visit our website to learn more about our hosting and cloud services.