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How to Fix Windows Server Error – 0x00000073 – CONFIG_LIST_FAILED

How to Fix Windows Server Error – 0x00000073 – CONFIG_LIST_FAILED

Windows Server is a powerful and reliable platform for hosting applications and services. However, like any other operating system, it can encounter errors that can disrupt its normal functioning. One such error is the 0x00000073 – CONFIG_LIST_FAILED error, which can be a frustrating issue for server administrators. In this article, we will discuss the causes of this error and provide step-by-step solutions to fix it.

Understanding the 0x00000073 – CONFIG_LIST_FAILED Error

The 0x00000073 – CONFIG_LIST_FAILED error is a Blue Screen of Death (BSOD) error that occurs when Windows Server is unable to load the system configuration. This error can be caused by various factors, including corrupt system files, hardware issues, or incompatible drivers. When this error occurs, the server will display a blue screen with the error code and a message indicating that the system has encountered a problem and needs to restart.

Causes of the 0x00000073 – CONFIG_LIST_FAILED Error

  • Corrupt system files: System files can become corrupt due to malware, power outages, or disk errors.
  • Hardware issues: Faulty hardware, such as a failing hard drive or RAM, can cause this error.
  • Incompatible drivers: Installing incompatible or outdated drivers can lead to this error.

How to Fix the 0x00000073 – CONFIG_LIST_FAILED Error

Step 1: Boot into Safe Mode

Boot your server into Safe Mode to troubleshoot the error. Safe Mode starts Windows Server with a minimal set of drivers and services, allowing you to identify and fix the problem without interference from third-party software or drivers.


1. Restart your server.
2. Press F8 before the Windows logo appears.
3. Select "Safe Mode" from the Advanced Boot Options menu.

Step 2: Perform a System File Check

Use the System File Checker (SFC) tool to scan and repair corrupt system files.


1. Open Command Prompt as an administrator.
2. Type

sfc /scannow

and press Enter.
3. Wait for the scan to complete and follow any prompts to repair corrupt files.

Step 3: Check for Hardware Issues

Run hardware diagnostics to check for any failing components. Replace any faulty hardware to resolve the error.

Step 4: Update or Rollback Drivers

Update your drivers to the latest version or rollback to a previous version if the error occurred after a driver update.


1. Open Device Manager.
2. Right-click on the problematic device and select "Update Driver" or "Roll Back Driver."
3. Follow the prompts to complete the process.

Step 5: Perform a Clean Boot

Perform a clean boot to start Windows Server with a minimal set of drivers and services. This can help identify if a third-party application or service is causing the error.


1. Open System Configuration (msconfig).
2. Select the "Services" tab and check "Hide all Microsoft services."
3. Click "Disable all" to disable third-party services.
4. Select the "Startup" tab and click "Open Task Manager."
5. Disable all startup items.
6. Restart your server.

Conclusion

The 0x00000073 – CONFIG_LIST_FAILED error can be a challenging issue to resolve, but with the right approach, it is possible to fix it. By following the steps outlined in this article, you can troubleshoot and resolve the error, ensuring that your Hong Kong VPS Hosting server runs smoothly and efficiently. Remember to keep your system updated, regularly check for hardware issues, and maintain a backup of your critical data to prevent such errors from causing significant downtime.

If you’re looking for reliable and high-performance VPS hosting, consider Server.HK for your hosting needs. With our Hong Kong VPS Hosting solutions, you can enjoy a stable and secure hosting environment, backed by our expert support team.