MongoDB · January 2, 2024

How to fix MongoDB Error Code - 302 - OCSPCertificateStatusUnknown

How to Fix MongoDB Error Code - 302 - OCSPCertificateStatusUnknown

MongoDB is a popular open-source NoSQL database that offers high performance, scalability, and flexibility. However, like any software, it can encounter errors that may disrupt its normal operation. One such error is the MongoDB Error Code - 302 - OCSPCertificateStatusUnknown. In this article, we will explore the causes of this error and provide step-by-step solutions to fix it.

Understanding the MongoDB Error Code - 302 - OCSPCertificateStatusUnknown

The MongoDB Error Code - 302 - OCSPCertificateStatusUnknown occurs when the MongoDB server is unable to verify the status of the certificate using the Online Certificate Status Protocol (OCSP). The OCSP is a protocol used to check the revocation status of X.509 digital certificates.

When a client connects to a MongoDB server, the server checks the validity of the client's certificate using OCSP. If the server cannot verify the certificate's status due to network issues or misconfiguration, it throws the Error Code - 302.

Potential Causes of the Error

Several factors can contribute to the MongoDB Error Code - 302 - OCSPCertificateStatusUnknown:

  • Network Connectivity: If the MongoDB server cannot establish a connection to the OCSP responder server due to network issues, it will be unable to verify the certificate's status.
  • Firewall Restrictions: Firewalls or network security configurations may block the MongoDB server's access to the OCSP responder server, preventing certificate verification.
  • OCSP Responder Misconfiguration: If the OCSP responder server is misconfigured or experiencing issues, it may fail to respond to certificate status requests.

Fixing the MongoDB Error Code - 302 - OCSPCertificateStatusUnknown

To resolve the MongoDB Error Code - 302 - OCSPCertificateStatusUnknown, follow these steps:

Step 1: Check Network Connectivity

Ensure that the MongoDB server has proper network connectivity to the OCSP responder server. Verify that there are no network issues, firewalls, or security configurations blocking the connection. You can test the connectivity by using tools like ping or telnet to check if the server can reach the OCSP responder server.

Step 2: Verify OCSP Responder Configuration

Check the configuration of the OCSP responder server. Ensure that it is correctly set up and functioning properly. Verify that the OCSP responder server is receiving and responding to certificate status requests.

Step 3: Disable OCSP Certificate Verification

If the OCSP responder server is not available or cannot be fixed immediately, you can temporarily disable OCSP certificate verification in MongoDB. However, note that this is not recommended for production environments as it compromises security.

To disable OCSP certificate verification, add the following line to the MongoDB server configuration file (mongod.conf):

sslDisabledProtocols: "OCSP"

Save the configuration file and restart the MongoDB server for the changes to take effect.

Summary

The MongoDB Error Code - 302 - OCSPCertificateStatusUnknown occurs when the MongoDB server is unable to verify the status of a certificate using OCSP. This error can be caused by network connectivity issues, firewall restrictions, or OCSP responder misconfiguration.

To fix the error, ensure proper network connectivity, verify the OCSP responder configuration, and consider temporarily disabling OCSP certificate verification if necessary. However, disabling OCSP certificate verification should only be done as a temporary measure and not in production environments.

For reliable and high-performance VPS hosting solutions, consider Server.HK. Our Hong Kong VPS hosting services offer top-notch performance and scalability to meet your business needs.