MongoDB · January 2, 2024

How to fix MongoDB Error Code - 255 - FreeMonHttpPermanentFailure

How to Fix MongoDB Error Code - 255 - FreeMonHttpPermanentFailure

MongoDB is a popular open-source NoSQL database management system that offers high performance, scalability, and flexibility. However, like any software, it can encounter errors that need to be resolved. One such error is MongoDB Error Code - 255, also known as FreeMonHttpPermanentFailure. In this article, we will explore the causes of this error and provide step-by-step solutions to fix it.

Understanding MongoDB Error Code - 255 - FreeMonHttpPermanentFailure

MongoDB Error Code - 255 occurs when the MongoDB monitoring agent (MMS) fails to connect to the MongoDB server. This error is commonly associated with the MMS monitoring feature, which allows users to monitor the health and performance of their MongoDB deployments.

The error message typically looks like this:

Failed: error connecting to db server: no reachable servers

Possible Causes of MongoDB Error Code - 255

There are several potential causes for this error:

  1. Network Connectivity Issues: The MongoDB monitoring agent may not be able to establish a connection with the MongoDB server due to network issues. This can include firewall restrictions, incorrect network configurations, or network outages.
  2. Authentication Problems: If the MongoDB server requires authentication, the monitoring agent may not have the correct credentials to connect to the server.
  3. Incorrect Configuration: The monitoring agent's configuration file may contain incorrect or outdated settings, preventing it from connecting to the MongoDB server.
  4. Server Unavailability: The MongoDB server may be down or experiencing issues, making it unreachable for the monitoring agent.

Fixing MongoDB Error Code - 255 - FreeMonHttpPermanentFailure

To resolve MongoDB Error Code - 255, follow these steps:

Step 1: Check Network Connectivity

Ensure that there are no network connectivity issues between the monitoring agent and the MongoDB server. Check for firewall restrictions, network configuration problems, and network outages. Make sure that the MongoDB server is accessible from the machine running the monitoring agent.

Step 2: Verify Authentication Credentials

If the MongoDB server requires authentication, double-check the credentials used by the monitoring agent. Ensure that the username and password are correct and have the necessary privileges to connect to the server.

Step 3: Review Monitoring Agent Configuration

Inspect the monitoring agent's configuration file and verify that the settings are accurate. Pay attention to the MongoDB server's hostname, port number, and authentication details. Update any outdated or incorrect information.

Step 4: Check MongoDB Server Status

Confirm that the MongoDB server is running and accessible. Check the server logs for any errors or issues that may be preventing the monitoring agent from connecting. Restart the MongoDB server if necessary.

Summary

MongoDB Error Code - 255, also known as FreeMonHttpPermanentFailure, occurs when the MongoDB monitoring agent fails to connect to the MongoDB server. This error can be caused by network connectivity issues, authentication problems, incorrect configuration, or server unavailability.

To fix this error, ensure that there are no network connectivity issues, verify the authentication credentials, review the monitoring agent's configuration, and check the MongoDB server's status. By following these steps, you can resolve MongoDB Error Code - 255 and ensure smooth monitoring of your MongoDB deployments.

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