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How to Fix Windows Server Error – 0x0000009F – DRIVER_POWER_STATE_FAILURE

December 16, 2023

How to Fix Windows Server Error – 0x0000009F – DRIVER_POWER_STATE_FAILURE

Windows Server is a critical component of many businesses’ IT infrastructure, providing essential services such as file sharing, web hosting, and email. However, like any complex system, it can sometimes encounter errors that can disrupt operations. One such error is the 0x0000009F – DRIVER_POWER_STATE_FAILURE, which can cause the server to crash or become unresponsive. In this article, we will explore the causes of this error and provide step-by-step instructions on how to fix it.

Understanding the Error

The 0x0000009F error is a Blue Screen of Death (BSOD) error that occurs when a driver fails to enter or exit a low-power state properly. This can happen for a variety of reasons, including outdated or incompatible drivers, hardware issues, or system corruption. When this error occurs, the server will typically display a blue screen with the error code and a message indicating that a DRIVER_POWER_STATE_FAILURE has occurred.

Identifying the Cause

The first step in fixing the 0x0000009F error is to identify the cause. This can be done by examining the server’s event logs, which can provide clues as to which driver or device is causing the issue. You can access the event logs by opening the Event Viewer and navigating to Windows Logs > System. Look for any error messages that mention the 0x0000009F error code or DRIVER_POWER_STATE_FAILURE.

Updating Drivers

If the event logs indicate that a specific driver is causing the issue, the next step is to update that driver. You can do this by visiting the manufacturer’s website and downloading the latest version of the driver. Alternatively, you can use the Device Manager to update the driver automatically. To do this, open the Device Manager, right-click on the device in question, and select “Update driver.”

Checking Hardware

If updating the drivers does not fix the issue, the next step is to check the server’s hardware. This can include checking for loose connections, testing the memory and hard drive, and ensuring that all components are properly seated. If you suspect that a specific piece of hardware is causing the issue, you can try removing it and seeing if the error persists.

System Restore

If the above steps do not resolve the issue, you may need to perform a system restore. This will roll back the server to a previous state when the error was not occurring. To do this, open the System Restore utility and follow the prompts to select a restore point.

Conclusion

The 0x0000009F – DRIVER_POWER_STATE_FAILURE error can be a frustrating issue to deal with, but with the right approach, it can be resolved. By identifying the cause, updating drivers, checking hardware, and performing a system restore if necessary, you can get your Hong Kong VPS Hosting server back up and running smoothly. Remember to always keep your drivers and system up to date to prevent similar issues from occurring in the future.

If you’re in need of reliable and high-performance VPS hosting, look no further than Server.HK. Our Hong Kong VPS hosting solutions are designed to meet the needs of businesses of all sizes, providing the power and flexibility you need to succeed in today’s competitive market. Contact us today to learn more about our hosting and cloud services.

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